Which countries do you ship to?
All of them! We offer worldwide shipping on all our products! For questions about shipping to your specific country, please send us an e-mail at customerservice@bigwallprints.com
How long does shipping take?
In order to offer the lowest price on all our products, we ship directly from our overseas manufacturer. Our Free Shipping option is guaranteed in 3-5 weeks (80% of orders are received in the 3rd week), and our expedited shipping is guaranteed in 2-3 weeks.
How are my items packaged?
Depends on what you ordered! All wall-stickers and unframed prints are shipped rolled up in a tube, ensuring the safest delivery of your beautiful wall art. Framed prints are shipped in a bubble wrapped package.
What does ‘Framed’ and ‘No Frame’ mean?
Great question! A ‘Framed’ print means that your print comes already stretched on a wooden frame, and is ready to hang! A print with ‘No Frame’ means that the print comes on it’s own, with no wooden frame.
Help! There’s something wrong with my order!
Don’t panic! We’re always here to help :) If for whatever reason you find something wrong with your order, please reach out to use at customerservice@bigwallprints.com.. We will do everything in our power to make it right!
What if I change my mind about my order?
If you change your mind, we offer a 30 day money-back guarantee on all products! Just ship the items back to us, and once we receive them, we will issue a full refund to your original method of payment.